FAQ
Orders
Q: Do you support bulk orders?
A: Yes. We support bulk purchase inquiries, custom logo projects, private label packaging, and OEM sourcing requests. Please submit your details through our Bulk / OEM Inquiry page.
Q: Can I change my order after placing it?
A: Please contact us as soon as possible. If your order has not been processed, we will try to help update it.
Shipping
Q: Do you offer free shipping?
A: We may offer free shipping promotions based on order value or location. Please check the announcement bar or checkout page for the latest shipping information.
Q: How long does shipping take?
A: Shipping time depends on your location, product availability, and selected shipping method.
Products
Q: How do I choose the right belt size?
A: Please check our Size Guide before ordering. For adjustable or trim-to-fit belts, choose the larger size if you are between sizes.
Q: Are your products suitable for outdoor use?
A: Many of our products are designed for outdoor, travel, EDC, and active daily use. Please check each product page for specific materials and features.
Bulk / OEM
Q: Can I add my logo?
A: For qualified bulk orders, custom logo and packaging options may be available.
Q: What is your MOQ?
A: MOQ depends on product type, customization, material, packaging, and order quantity. Please contact us for details.
Q: Can I request samples?
A: Sample availability depends on the product and project requirements. Please contact us through the Bulk / OEM Inquiry page.